About Heather
Why I consult
I keep seeing the same pattern. Capable leaders are working hard to solve people problems, but growth has moved faster than the systems around them.
Sometimes the pieces are there but were built in the wrong order. A company introduces performance reviews before managers have clear expectations. It invests in recruiting while people are leaving because onboarding and management are inconsistent.
Two organizations can have the same number of employees, operate in the same industry, and still need very different solutions. I start by learning how the business actually works. Then I help leadership decide what needs attention now, what can wait, and what the organization can realistically support.
How I work
Good HR builds a productive partnership between the business and its people. Employees, managers, and leaders all have responsibilities. My job is to bring clarity, consistency, and practical judgment to the decisions that affect them.
I do not arrive with a standard package. I listen, assess, recommend, and stay involved long enough to help make the work real.
How I got here
I have led HR inside founder-led companies, nonprofits, healthcare and human-services organizations, and one of the nation's largest cannabis operators. At the largest, I led HR strategy as the organization grew to approximately 7,200 employees across multiple states. I have also worked in highly regulated and union environments where compliance, labor agreements, and sound employee relations practices all mattered.
I am also comfortable working with AI as a practical business tool. I use it to improve HR workflows, documentation, policy development, and planning while keeping confidentiality, context, and human judgment at the center of people decisions.